Posted in Writing

Dear Neighbour, You Are a Bastard.

My neighbour is a total bastard and I have written this letter to him detailing exactly why I feel this way. I’m going to Sellotape it to the front door this afternoon and hope it brings an end to his total bastardness.


Dear Neighbour,

Last night you rang my buzzer at half past midnight.  Since my boyfriend has a job that involves getting up at 6.00am, we were in our bed. Asleep. You woke us up and caused our dog to go crazy which in turn probably woke up the people sleeping above us. All because you needed into the building and you don’t give a shit who you disturb to achieve this.

This highly irritating use of MY buzzer has been going on for a year now.  That is one year of me throwing on some clothes / jumping out the shower / being woken up / pausing my movie at a really significant point in the plot / rushing my pee / calming my dog down – only to hear you merrily skipping up the stairs to your flat a few seconds later. 

Despite being politely asked TWICE to refrain from ringing my buzzer whenever you feel like it you still don’t seem to understand exactly how much it pisses me off.  This flat is my home, I bought it, and I have a right to live in it without being constantly disturbed by you and your selfish friends.

I have been trying to think of ways to make you stop and I thought that maybe next time you ring the buzzer I will not stop what I’m doing, I will just answer the door in whatever state you have interrupted me.  This could be naked and in mid-pee.  I don’t think you would like to see that. Or maybe I will forget to put my dog on his lead.  But then again, I love my dog, and I would hate to see him come to any harm by potentially choking on your genitals.

No, instead (because I know who you are), I have contacted your estate agent and acquired your landlord’s telephone number.  If you ring my buzzer once more, I WILL phone and lodge an official complaint and, like your repeated buzzer use, I will not stop until someone does something about it.   Have a wonderful day now!

Flat B

Oh God, it’s happening.  I’m turning into a grumpy old lady.  I better go and practice bursting footballs with a meatcleaver.  Pesky kids.

Posted in Writing

A Reply from iTunes!

Well, after posting my complaint letter on this page last week I decided it would be a waste not to email it to iTunes……4 times.  I sent it to their UK, US and Guatemalan customer service departments as well as their general customer feedback department.  Admittedly the Guatemalan one was an accidental, over-excited click on my part but I’m sure reading my letter would have made a refreshing change from bumming Llamas or whatever it is that Guatemalans do.

To my surprise I actually received a reply from the UK iTunes customer service department and this is what they said.*

*Names have been changed to protect the innocent.


Dear Jillian,

Baroness Gladys McGinty III from the iTunes store here.  I’m sorry for any inconvenience you have experienced.  I would like to provide further assistance but I was unable to determine the nature of your inquiry based on the information you have provided, please reply to this email with more information about the issue you are experiencing as well as the text of any error messages you may be receiving.

I also encourage you to use the iTunes Feedback page to submit your comments.  Your efforts to share your feedback are very much appreciated.

If there is anything I can help you with Jillian, please do not hesitate to reply.  Have a great day!


Baroness Gladys McGinty III

iTunes Store Customer Support


She said have a great day.  She said it sarcastically.  I like her.